RETURNS OR EXCHANGES

1. Introduction

ECOTECH U.K. LIMITED provides tyre recycling, collection, logistics coordination, and recycled material supply services. This policy explains the conditions regarding service cancellations, payments, refunds, and adjustments.

2. Service Cancellation Requests

Customers may request cancellation of a scheduled service by contacting ECOTECH U.K. LIMITED as early as possible.

Cancellation requests should include:

• Customer or company name

• Service details

• Scheduled collection or delivery date

• Reason for cancellation

3. Cancellation Before Service Commencement

If a cancellation request is received before collection arrangements, transportation planning, processing preparation, or material preparation has started, we will review the request and determine whether a refund or payment adjustment is applicable.

4. Cancellation After Arrangements Begin

If costs have already been incurred, including:

• Transport arrangements

• Vehicle scheduling

• Labour preparation

• Processing preparation

• Material handling arrangements

these costs may be deducted from any refundable amount.

5. Material Supply Orders

For recycled material supply transactions, cancellation requests must be made before dispatch or processing arrangements begin.

Once materials have been processed, prepared, or dispatched according to the confirmed order, cancellation may not be available unless agreed by ECOTECH U.K. LIMITED.

6. Refund Processing Time

Approved refunds will normally be processed within 7 business days after confirmation of the refund agreement.

The time required for funds to appear may vary depending on the payment method, bank, or payment provider.

7. Non-Refundable Charges

The following costs may not be refundable:

• Completed collection services

• Transportation costs already incurred

• Processing and handling charges

• Special arrangements requested by customers

8. Service Issues

If customers believe a service has not been completed according to the agreed terms, they should contact ECOTECH U.K. LIMITED promptly.

We will review the situation and work toward an appropriate resolution.

9. Payment Disputes

Customers should contact us before starting any payment dispute or chargeback procedure. We will make reasonable efforts to resolve payment concerns through direct communication.

10. Contact Information

For cancellation or refund enquiries, please contact:

ECOTECH U.K. LIMITED

Beadle House

C/O Project H Accountants

Bull Plain

Hertford

Hertfordshire

England

SG14 1DT

United Kingdom

Email:

HacknEygreigfa9v@hotmail.com

Phone:

+44 7931 291535